This Privacy Policy explains how California Deluxe Windows Industries Inc. ("we," "us," or "our") collects, uses, and shares information when you visit this website or submit our estimate request form.
Information you submit
When you use our estimate request form, we collect the information you choose to provide:
- First name (required) and last name (optional)
- Email address (required)
- Mobile phone number (optional)
- Project ZIP code, service interest, and project details (optional)
- Your separate, optional text message preferences for service messages and for promotional messages
With each submission we also record the date and time (UTC), the page address where the form was submitted, and, if you selected a text message option, the exact consent wording shown to you and its version.
How we use your information
- To respond to your inquiry and discuss your window or door project
- To coordinate consultations and appointments
- To send text messages only in the categories you selected
- To keep a record of your communication preferences
- To protect our website from spam and misuse
Text messaging (SMS)
Our form offers two separate, optional text message choices. Neither is selected by default, and providing a phone number does not enroll you in text messages.
- Service and appointment texts — non-marketing messages such as appointment reminders, confirmations, rescheduling, service-related updates, and responses to your inquiries.
- Offers and promotional texts — marketing messages such as special offers, discounts, and product/service updates, sent only if you separately select this option.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for help. You can also contact us at (310) 210-4421 or gev@cdwindows.com to discuss changing your preferences. SMS consent is not a condition of purchase.
How we share information
We do not sell your personal information. We share information only with service providers that help us operate our business and this website, such as:
- Website hosting and database providers that store form submissions
- Customer relationship management (CRM) software we use to manage inquiries
- Text messaging service providers and aggregators that deliver our text messages
We may also disclose information when required by law or to protect our rights.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile numbers and SMS consent will not be sold, rented, or transferred to other businesses for their marketing.
Messaging providers and aggregators may process your mobile number and consent information only to operate our text messaging service on our behalf.
Cookies and analytics
This website does not use advertising cookies or install third-party analytics tools. Our hosting provider may keep standard technical logs (such as IP address, browser type, and request time) to deliver and secure the site. Web fonts are loaded from Google Fonts, which may receive your IP address when fonts are requested.
Security and retention
We use reasonable administrative and technical measures to protect submitted information, including restricting access to stored submissions. No method of transmission or storage is completely secure. We keep information for as long as reasonably needed to respond to your inquiry, maintain records of communication preferences, and meet legal obligations.
Your choices and privacy requests
You may contact us to request access to, correction of, or deletion of your information, or to change your communication preferences. California residents may have additional rights under California law. We may need to verify your identity before completing a request.
Children
This website is intended for adults and is not directed to children under 13.
Changes
We may update this policy from time to time. The date at the top shows when it was last revised.
Contact us
California Deluxe Windows Industries Inc.
20375 Superior St., Chatsworth, CA 91311, United States
Phone: (310) 210-4421
Email: gev@cdwindows.com
See also our Terms & Conditions.